Genesis Mobile Stairlift - Minor Cosmetic Defects

Yes, the Genesis Mobile Stairlift is designed for daily use. Its durable construction and long battery life make it a reliable choice for everyday mobility needs.

When unfolded, the Genesis measures 48.5” L x 20” W x 62.5”. When folded for storage or transport, it compacts down to 13.4” L x 22.4” W x 43.3” H, making it easy to store or take with you.

The Genesis is best suited for straight staircases. For curved or spiral staircases, consider a different model, like the Helix Mobile Stairlift.

To operate this Genesis safely, the operator should be in good physical health and capable of handling the stairlift’s controls. We recommend that the operator be comfortable hauling the 62-pound stairlift when storing and deploying it and be able to operate it with a patient’s weight.

To test these physical requirements, the operator should comfortably support the rider’s weight while the chair is tilted back.

The Genesis Mobile Stairlift can be used on many floors, including carpet, hardwood, tile, and more! The Ultra Grip track system allows for safe and smooth rides while ensuring less strain for the operator.

If you’re in the United States, you can expect your Genesis within 2 to 5 business days. We also offer expedited shipping. If you’re ordering from outside the States, contact us, and we will provide you with an accurate delivery date based on your location.

Thanks to the motorized tracks, the Genesis Mobile Stairlift is designed for one person's operation. However, for added safety and ease, especially on steeper staircases, the ergonomic lower lift handles make two-operator use easy!

Yes! The Genesis Mobile Stairlift comes fully assembled and ready to use right out of the box. No complicated setup is required—just charge the battery, unfold, and you’re ready to go.

The Genesis Mobile Stairlift’s powerful lithium-ion battery can last up to 120 flights of stairs on a single charge. When it’s time to charge it, you can expect a full charge within a few hours; however, you should charge it overnight to ensure the battery is ready when you need it. You can buy extra batteries to have fully charged batteries on standby!

Yes! We offer a Buy Now, Pay Later option through Affirm. You can choose from interest-free payments ranging from 3, 6, or 12 months. The sign-up process is quick and easy, and you’ll get an instant decision without taking a hit to your credit score.

For more information on financing the Genesis, visit our flexible financing page.

Yes! The Genesis Mobile Stairlift comes with a 7-day money-back guarantee. If you’re not completely satisfied with your stairlift, you can return it for a full refund.

We offer a lifetime warranty on the Genesis stairlift’s welds, covering manufacturing defects, and a 6-month warranty on all other components. We also offer an extended warranty for your convenience and peace of mind!